FAQs for Substitute Applicants

Please read carefully the Instructions page before downloading the application and payroll
forms.  There is information there which refers to:

2009-2010 Minimum Requirements and Pay Rates

Scheduling Appointments and What to Bring With You

Map and Directions to 900 Watervliet Shaker Road

OSPRA Fingerprinting

HazCom/Right-To-Know/Universal Precautions Training

What’s a Confidential College file?

 

If you have one, you know it!  These are files set up for students in a college teaching program
to keep a record of their student teaching recommendation letters and teacher certifications. 
If you don’t have a confidential file, two written reference letters written within the previous two
years are acceptable.  If you have not worked in a school setting, list references that can attest
to your ability to work with children.

 

 I have a Confidential College file. Should I have it sent to you by my college? 
If so, where do I send it?

 

Colleges usually insist on sending the credential files directly to us, as most credential files are
confidential. Our address is listed on the Scheduling Appointments link.  Make sure your college

sends it to the attention of the Substitute Coordination Service.  Some colleges will fax
credential files.  Please ask for the fax number when you set up your appointment.

 

Can my two reference letters be from the same people I list in the references
section of the page on the application? 
What should the reference letters contain?

 

Yes, they may be from the same people you list on the application.  They must have been
written in the last two years, but do not have to be written specifically to us.  You may bring
copies of letters written for you for other employment or graduate school etc. as long as they
are signed and have the reference’s phone number or address on them. The reference letters
should attest to your ability to handle a classroom if you are in a teacher education program, or
may be character references if you are not.

 

May my references send their letters to me or do they have to be sent directly to
you, and what is your address? Must they be sealed?  My mother (or sister, brother,
cousin, aunt etc.) wants to write a reference letter for me. Is that acceptable?

 

Our address is on the Scheduling Appointments link.  They may be addressed to
Program Manager, Substitute Coordination Service. Letters may be sent directly to us
or you may bring them in yourself and they do not have to be sealed.  We do not accept
reference letters from relatives.

 

Do you accept email references?

 

Not at this time as reference letters must be signed, unless you set this up with the Program
Manager at your interview.


Do you need my actual Bachelor's (or Master's) degree? How about a transcript?
 

We can accept your diploma or a good copy, or a transcript (does not have to be sealed)
from your college that states that your degree was conferred and the conferral date. We are
unable to accept the multi-page unofficial transcripts downloaded from the internet.

 

I haven't graduated from college yet! How do I prove I'll be graduating?

You can provide a transcript from your college showing courses completed (again, not the down-
loadable document from the internet) or a registrar's letter stating when you will graduate.

 

How can I prove I'm certified?

 

You may bring a copy of your certification or you can access the TEACH site at
http://www.highered.nysed.gov/tcert/teach/  Make a copy of the page showing that your
certification was issued and bring it to your interview.

 

Do I have to be certified to substitute for your districts?

 
Guilderland requires certification, Bethlehem and Burnt Hills-Ballston Lake strongly prefer certification

but will look at applications on a case by case basis. That said, all of our districts prefer certified

teachers and require a Bachelor’s degree except for the following: with an Associates degree

you may sub as a teacher in the Cohoes and Duanesburg districts. You may sub as a teaching

assistant with your High School diploma in the South Colonie, Cohoes, Voorheesville districts, BOCES CTE

and Special Ed divisions. You need 60 college credits to be a TA sub in Schalmont, and you must hold

New York State Teaching Assistant Certification to sub as a TA in North Colonie.

 

I’m not able to bring everything requested for my interview. Should I still come to
my appointment?

 

We suggest that you do keep your appointment, as long as the application itself is completely
filled out.  You may mail, fax or bring in subsequent documentation after your interview.  Your
application is not forwarded to the Program Manager for a reference check until all required paperwork
is complete.

 

What if I can’t come to my appointment?

 

Due to high demand, there is often a waiting list of a 6 weeks for an interview appointment. 
Please call to cancel by leaving a message so that someone from the waiting list can take your place!

 

How long does it take to be approved?

 

You should allow a  minimum of four weeks if all required documents are in your file.  Reference checks
can take anywhere from a day to many weeks.  Please make sure your references know you need this
reference.  Once you’re approved out of our office (application file complete, reference check done)
your application will be sent to the districts for approval.  Approval is dependent upon each district’s

board meeting schedule.

 

I used to substitute for you and I would like to come back on the list.  What do I have to do?

 

Call the help desk at 464-3918 and your file will be pulled and checked over.  You will be called back
or mailed a chart with what is required to return to the Service.  In most cases a new application and
payroll forms are required.

 

Do you hire permanent or long term substitutes?

 

No. Hiring long term or permanent subs is a district decision. 

 

Do you handle substitutes for summer school?

 

No.  We suggest you contact the school district offices directly.

 

Do you handle home tutors?

 

Bethlehem, Cohoes, North and South Colonie districts pull tutor names from our substitute list.  If you want
to home tutor for any of these districts proceed with the substitute application process and then
follow up with them directly. The Service does not call for home tutors at this time.

 

I have questions about New York State Teacher Certification.  How do I contact the New York
State Education Department or BOCES Certification Officers?

 

The Capital Region BOCES Certification Officers can be reached at 862-4918 daily between the hours
of 1:00pm - 3:00pm only. You won't be able to leave a message, so please keep trying.
For certification information please refer to the NYSED website at
http://www.highered.nysed.gov/tcert/faqapply.htm or call them at 474-3901 from
9 -11:30am and
1:30 - 4:30pm Mondays, Tuesdays, Thursdays and Fridays. 

 

I was fingerprinted for the NYSED OSPRA database once already.
Do I have to be printed again? How do I tell if my fingerprints are on file?

What if I was fingerprinted for the New York City Board of Education?

 

You do not have to be reprinted as long as you were fingerprinted for the NYSED OSPRA database
after July 1st, 2001. If you were printed for the New York City Board of Education after July 1st, 1990
you will fill out and send the NYCBOE an OSPRA 104 form authorizing the NYCBOE to release your print
results to NYSED OSPRA. If you were printed for daycare or as a bus driver, you have to be fingerprinted
again.  Our process and fees are explained on our fingerprint link. You may also check your fingerprint
status online, arrange to be fingerprinted on your own, or access the fingerprint forms link, at

http://www.highered.nysed.gov/tcert/ospra/ospra100.htm   Or you may call NYSED OSPRA directly at
473-2998 for information.

 

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